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Frequently Asked Questions

Find answers to common questions about our TradingView indicators, purchasing, licensing, and technical support

General Questions

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TradingView indicators are technical analysis tools that help traders identify potential trading opportunities by analyzing price, volume, and other market data. They are scripts written in Pine Script language that run on the TradingView platform to provide visual signals and insights on charts.

After completing your purchase, you'll receive an email with instructions to access your indicators. This typically includes a unique access link to add the indicator to your TradingView account. You'll need to have a TradingView account (free or paid) to use our indicators.

While some basic functionality may work with a free TradingView account, we recommend at least a Pro subscription to fully utilize all features of our indicators. Certain advanced features like multi-timeframe analysis and additional chart slots require a paid TradingView subscription.

Yes, our indicators work on the TradingView mobile app. However, for the best experience and full functionality, we recommend using the desktop version of TradingView where you can access all features and customize settings more easily.

Purchasing & Licensing

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We accept credit/debit cards, PayPal, and various cryptocurrencies including Bitcoin, Ethereum, and others through our secure payment processors. All transactions are encrypted and secure.

We don't offer trial versions of our indicators, but we do provide detailed preview images, videos, and documentation so you can see exactly how they work before purchasing. We also offer a 14-day money-back guarantee if you're not satisfied with your purchase.

We offer a 14-day money-back guarantee on all our indicators. If you're not satisfied with your purchase for any reason, contact our support team within 14 days of purchase for a full refund. Please note that refunds for cryptocurrency payments may be subject to transaction fees.

Each purchase grants a license for use on a single TradingView account. If you need to use the indicators on multiple accounts, you'll need to purchase additional licenses. We offer discounts for multiple licenses - please contact our support team for details.

Yes, we offer discounted bundles when you purchase multiple indicators together. Check our pricing page for current bundle offers, or contact our support team for custom bundle options.

Technical Support

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After purchase, you'll receive an email with a unique access link. Click this link while logged into your TradingView account, and the indicator will be automatically added to your 'Indicators & Strategies' list in TradingView. You can then add it to any chart by clicking the 'Indicators' button and selecting it from your list.

There are several possible reasons: 1) Make sure you're logged into the correct TradingView account, 2) Check if you've added the indicator to your chart correctly, 3) Some indicators may not display on certain timeframes or instruments, 4) Check if your TradingView subscription supports the features being used. If you're still having issues, please contact our support team with screenshots of the problem.

After adding the indicator to your chart, click on the gear icon next to the indicator name in the indicator list on your chart. This will open the settings panel where you can customize colors, thresholds, timeframes, and other parameters specific to each indicator.

Yes, we regularly update our indicators to improve performance, add new features, and ensure compatibility with TradingView updates. All updates are free for existing customers and will be automatically applied to the indicator in your TradingView account.

You can reach our technical support team by emailing support@thewickstruth.shop or using the contact form on our website. Please include your order number, TradingView username, and detailed description of your issue, preferably with screenshots. We typically respond within 24 hours on business days.

Trading & Strategy

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Many of our indicators do provide buy and sell signals based on technical analysis principles. However, these signals should be used as part of a complete trading strategy and not as standalone trading advice. We recommend combining multiple indicators and performing your own analysis before making trading decisions.

Our indicators are primarily designed for visual analysis and manual trading. While some traders do use them as inputs for automated strategies, please note that TradingView has limitations on strategy automation. For serious algorithmic trading, you may need to adapt the concepts to other platforms.

Our indicators are designed to work on all standard timeframes from 1-minute to monthly charts. However, each indicator may perform optimally on specific timeframes depending on its design and purpose. The product description for each indicator includes recommended timeframes, and you can experiment to find what works best for your trading style.

Yes, we provide basic usage instructions and strategy guidelines with each indicator. Additionally, our blog contains educational articles about trading strategies using our indicators. For personalized trading education, we offer separate coaching services - please see our website for details.

Still Have Questions?

If you couldn't find the answer you were looking for, our support team is here to help.